TendIntake software for therapy practices
Nobody gets missed.
When someone reaches out to a therapy practice, Tend puts them in one place and helps the front desk follow them through to a scheduled consultation.
Every channel, one inbox
Contact forms, texts, phone calls, voicemail and booking requests arrive in one shared queue per practice.
Nothing sits in limbo
Each enquiry carries a next step from first contact through to a booked consultation or a clean close.
Self-serve booking
Each practice publishes a booking page so people can schedule a consultation themselves, at a real open time.
Where it slips
Time to first reply, median and 90th percentile. Where enquiries come from. The reasons they close.
Google Calendar
Staff can connect their own Google Calendar so that Tend offers appointment times only when they are actually free, and adds each booked consultation to their calendar. Tend reads busy time ranges, not the contents of existing events — and only creates or changes the events it made itself. Connecting is optional and can be undone at any time. Our Privacy Policy explains each permission and what is stored.